Terms & Conditions

These Terms and Conditions apply to your use of the InfraInnov Consultancy Ltd website at infrainnov.co.uk ("the Website") and, where applicable, to IT consultancy enquiries submitted through the Website.

InfraInnov Consultancy Ltd is registered in England and Wales. Company number: 17342652. Registered office: 4, Midanbury Lane, Southampton, SO18 4HP, United Kingdom.

These terms are governed by the law of England and Wales. Any disputes arising from use of this website or IT consultancy enquiries shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Website Information

The information published on this website is provided for general informational purposes only. It does not constitute formal IT consultancy advice, legal advice, financial advice, cybersecurity advice, compliance guidance, or professional recommendations specific to your circumstances.

No reliance should be placed on website content without first obtaining formal consultancy advice from InfraInnov or appropriate specialist advice from qualified professionals.

Consultancy Availability

The availability of IT consultancy services from InfraInnov Consultancy Ltd is not guaranteed. Submitting an enquiry form or contacting InfraInnov does not create a binding consultancy engagement.

Consultancy availability, scope, terms, and fees are confirmed separately through individual engagement agreements before any consultancy work begins.

Consultancy Scope and Recommendations

Consultancy scope, recommendations, project assumptions, advisory terms, and deliverables are confirmed individually for each engagement before work begins. Consultancy provided without a formal engagement agreement is exploratory only and does not create liability for InfraInnov.

Recommendations depend on current systems, business requirements, supplier constraints, budget, data availability, security considerations, implementation resources, and agreed scope. Recommendations are advisory and may need to be adjusted as circumstances change.

No Guaranteed Outcomes

InfraInnov Consultancy Ltd does not guarantee specific outcomes from IT consultancy, including but not limited to:

• Security outcomes or improvements
• System uptime or availability
• System performance or speed
• Compliance with any regulatory framework, standard, or certification
• Cost savings or cost reductions
• Migration success or project delivery
• Platform suitability for specific purposes
• Supplier performance or reliability
• Business outcomes or operational improvements
• Return on investment or financial benefit

Specialist Advice Requirements

Legal, regulatory, cybersecurity certification, penetration testing, compliance audit, data protection, and related advice must be obtained from appropriately qualified and certified specialists.

InfraInnov does not provide: legal advice, formal compliance audit services, penetration testing, formal cybersecurity certification assessment, certified data protection advice, formal financial advice, or regulated professional services requiring specific qualification or authorisation.

Supplier and Third-Party Responsibilities

Cloud platform, cybersecurity, data protection, licensing, procurement, migration, and implementation requirements may need specialist review or third-party supplier confirmation before recommendations are acted upon.

Supplier claims, licensing terms, platform suitability, security certifications, and implementation responsibilities should be confirmed directly with the relevant vendors or specialists. InfraInnov is not responsible for supplier performance, licensing terms, platform availability, or implementation outcomes.

Client Responsibilities

Clients engaging InfraInnov for IT consultancy are responsible for:

• Providing accurate and complete information about current systems, suppliers, users, data, access arrangements, risks, requirements, and decision-making constraints
• Ensuring that all relevant stakeholders are involved in the consultancy process
• Confirming technical information with their own staff, suppliers, and existing advisers
• Obtaining appropriate specialist advice for legal, compliance, security, and regulated matters
• Making informed decisions before acting on consultancy recommendations
• Taking responsibility for implementation decisions, supplier selection, and procurement

No Certifications, Partnerships or Guarantees Implied

Nothing on this website implies or should be read as implying:

• Cybersecurity certification (including Cyber Essentials, ISO 27001, SOC, or equivalent)
• Partnership with any cloud, software, or technology vendor
• Penetration testing accreditation or authority
• Compliance audit authority
• Data protection compliance certification
• Guaranteed security, uptime, performance, compliance, or business outcomes
• Data-centre ownership or operation
• SOC (Security Operations Centre) service provision
• 24/7 monitoring or incident response capability

Website Intellectual Property

All content on this website, including text, design, structure, and visual elements, is the property of InfraInnov Consultancy Ltd unless otherwise stated. Content may not be reproduced without prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, InfraInnov Consultancy Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from use of this website or reliance on information contained within it.

Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page. Continued use of the website following update constitutes acceptance of the revised terms.

Contact

For queries about these Terms and Conditions, please contact:

InfraInnov Consultancy Ltd
Email: [email protected]
4, Midanbury Lane, Southampton, SO18 4HP, United Kingdom